Privacy Policy

Effective Date: 2023-10-01

At Heater Repair Pros, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information you provide directly to us, such as your name, phone number, email address, and any other details you provide when requesting our services.

We also collect non-personal information automatically, such as your IP address, browser type, and usage data.

How We Use Information

We use your personal information to provide and improve our services, respond to inquiries, and communicate with you.

We may also use your information for marketing purposes, but only with your consent.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic.

You can control cookie settings through your browser settings, but disabling cookies may affect your experience on our site.

Analytics and Third-Party Tools

We use third-party analytics tools to help us understand how our website is used. These tools may collect information about your usage patterns.

We do not control these third-party tools, and their use is governed by their own privacy policies.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business and delivering services, under strict confidentiality agreements.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

User Rights

You have the right to access, correct, or delete your personal information, as well as the right to withdraw consent for data processing.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from them.

If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

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